UX removes friction between offer and enquiry
We read current journeys, drop-off points, oversized forms, broken mobile. Each screen has a role: understand, compare, contact.
UX / UI expertise
UX / UI agency
UX / UI in Belgium: journeys, hierarchy, forms, mobile. Each screen has a role in contact.
Mandates we run, among others
The situation
How we run a UX / UI mandate
We deliver prioritised screens (home, offer, form, mobile) and written rules: hierarchy, error states, proof. Developers can execute without guessing.
Mockups stay tied to conversions
We test when traffic allows. Art direction that hides the contact button is not a UX success.
We deliver prioritised screens (home, offer, form, mobile) and written rules: hierarchy, error states, proof
Developers can execute without guessing.
What we do
Four levers, ranked for your situation
We do not switch all four on at once. The audit shows which one is missing most, and we start there.
01
Friction first
Drop-offs, fields, useless clicks. We list them before drawing.
Friction first02
Real mobile
Thumb, keyboard, errors. Not a shrunk desktop preview.
Real mobile03
Proof on screen
Reviews, figures, guarantees: in the right place, not a forgotten footer.
Proof on screen04
Tied to measurement
Mockups serve a conversion event already defined.
Tied to measurementWould you rather know what is missing before you commit a budget?
Describe your situation. We state what is missing, what it costs to fix, and in which order.
The method
Six steps, one written deliverable each
Each step produces a document you keep, even if the work stops.
Step 1Journey audit
Recordings, analytics, forms. A written friction list.
Deliverable: scoping noteStep 2Hypotheses
What we change, why, how we will know.
Deliverable: tagging planStep 3Mockups
Key screens, states, mobile. Not fifty exploratory pages.
Deliverable: 90-day roadmapStep 4Business review
Sales and leadership validate the message, not only the look.
Deliverable: live pages and campaignsStep 5Handoff
Specs, components, integration order.
Deliverable: monthly reportStep 6Measure
After go-live: form rate, errors, time. Then adjust.
Deliverable: traced decisions180+companies we support
+4countries served
17experts per sector
48 hOur average response time
Budget and scope
What a UX / UI engagement includes
- Written audit within 48 hours, ranked and priced
- Google Ads, Analytics and Search Console accounts in your name
- Business profile kept and reviews followed when the brief asks for it
- Service and commune pages written for your area
- Campaigns opened, media budget capped and billed separately
- One counterpart and a written report on the agreed cadence
Google reviews
What clients say
★★★★★
Mandat SEO pour notre étude notariale à Bruxelles. 8UP Media a repris les pages villes, les fiches Google et le contenu métier sans jargon inutile. On voit déjà des requêtes locales remonter. Travail clair, délais tenus.
Camille Hovine
★★★★★
Refonte du site industriel à Charleroi, catalogues PDF et demande de devis. Navigation plus simple pour nos commerciaux. 8UP Media a compris un métier technique sans nous faire répéter trois fois.
Marc Peeters
★★★★★
UX et refonte de notre boutique mode: filtres, mobile, tunnel de commande. Moins d'abandons panier dès les premières semaines. Équipe 8UP Media à l'écoute, tests avant de tout casser.
Elise Wauters
Common questions
What we are asked before we start
Do you also build?
Yes, via the Web mandate. UX can stay a separate lot if your team integrates.
Is A/B testing included?
When traffic allows, via the CRO mandate. Otherwise we deliver ranked mockups.
Full redesign?
Only if the audit justifies it. Often, fixing the contact journey is enough.
Do Google Ads, Analytics and Search Console stay in our name?
Yes. They are opened in your name. We operate, you remain admin.
Do we have to sign an annual contract to work with you?
No. The firm defines a scope. You fund the agreed deliverables.
Do you work in Belgium and France?
Yes. HQ in Brussels, office in Paris. The brief follows the market: language, competition, intent.
Last step
Get the visibility audit within 48 hours
We review your business profile, pages, tracking and live campaigns. You receive a written document stating what is missing, in which order to fix it, and what that represents.
By phone : +32 (0) 2 844 57 75 4
By email : [email protected]
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Other expertises
SEO
We work offer queries, pages and Search Console, opened in your name.
Learn moreGoogle AdsCampaigns are opened in your name and conversion is tied to the CRM.
Learn moreSocial adsWe test Meta and LinkedIn creatives, with a budget cap.
Learn moreInfluenceWe scope the brief, the contract, usage rights and assisted-sale tracking.
Learn moreWebsitesWe design architecture, speed and forms so the site can sell.
Learn moreBrandingWe deliver a visual and verbal system usable in ads and on the site.
Learn more