UX removes the friction between offer and enquiry
We read current journeys, drop-off points, oversized forms, broken mobile. Each screen has a role: understand, compare, contact.
Our service
Screens designed for decisions, not for decoration. We prioritise the journeys that lead to a quote and we document the rules for your team.
Mandates we run, among others
The situation
Every screen has a job: understand, compare, get in touch.
We read current journeys, drop-off points, oversized forms, broken mobile. Each screen has a role: understand, compare, contact.
We test when traffic allows. Art direction that hides the contact button is not a UX success.
We deliver prioritised screens (home, offer, form, mobile) and written rules: hierarchy, error states, proof. Developers can execute without guessing.
What we do
We do not switch all four on at once. The audit shows which one is missing most, and we start there.
01
Drop-offs, fields, useless clicks. We list them before drawing.
02
Thumb, keyboard, errors. Not a shrunk desktop preview.
03
Reviews, figures, guarantees: in the right place, not a forgotten footer.
04
Mockups serve a conversion event already defined.
Describe your situation. We state what is missing, what it costs to fix, and in which order.
The method
Each step produces a document you keep, even if the work stops.
Recordings, analytics, forms. A written friction list.
Deliverable: written audit reportWhat we change, why, how we will know.
Deliverable: prioritised work planKey screens, states, mobile. Not fifty exploratory pages.
Deliverable: mockups and approved contentSales and leadership validate the message, not only the look.
Deliverable: written audit reportSpecs, components, integration order.
Deliverable: source files handed overAfter go-live: form rate, errors, time. Then adjust.
Deliverable: tagging plan and accessBudget and scope
Google reviews
★★★★★
Mandat SEO pour notre étude notariale à Bruxelles. 8UP Media a repris les pages villes, les fiches Google et le contenu métier sans jargon inutile. On voit déjà des requêtes locales remonter. Travail clair, délais tenus.
Camille Hovine
★★★★★
Refonte du site industriel à Charleroi, catalogues PDF et demande de devis. Navigation plus simple pour nos commerciaux. 8UP Media a compris un métier technique sans nous faire répéter trois fois.
Marc Peeters
★★★★★
UX et refonte de notre boutique mode: filtres, mobile, tunnel de commande. Moins d'abandons panier dès les premières semaines. Équipe 8UP Media à l'écoute, tests avant de tout casser.
Elise Wauters
Common questions
Yes, via the Web mandate. UX can stay a separate lot if your team integrates.
When traffic allows, via the CRO mandate. Otherwise we deliver ranked mockups.
Only if the audit justifies it. Often, fixing the contact journey is enough.
Yes. They are opened in your name. We operate, you remain admin.
No. We define a scope. You fund the agreed deliverables.
Yes. HQ in Brussels, office in Paris. The brief follows the market: language, competition, intent.
Last step
Describe your need in two lines. You receive a costed quote and a written audit of your visibility within 48 working hours.
Continue
We work offer queries, pages and Search Console, opened in your name.
Learn moreGoogle AdsCampaigns are opened in your name and conversion is tied to the CRM.
Learn moreSocial adsWe test Meta and LinkedIn creatives, with a budget cap.
Learn moreInfluenceWe scope the brief, the contract, usage rights and assisted-sale tracking.
Learn moreWebsitesWe design architecture, speed and forms so the site can sell.
Learn moreBrandingWe deliver a visual and verbal system usable in ads and on the site.
Learn more